1. What services do we provide?

We offer holiday packages, guided tours, and flight bookings. Services may include accommodation, transfers, excursions, and other travel-related arrangements as specified in each package.

2. How do I confirm my booking?

Your booking is confirmed once you complete the payment (partial or full as required) and receive a confirmation email or voucher from us.

3. What is included in the package price?

The inclusions vary by package but typically cover flights, accommodations, transfers, and specified tours. Anything not mentioned in the itinerary (e.g., meals, personal expenses, visa fees) is excluded.

4. What is your cancellation and refund policy?

Cancellations must be made in writing. Refunds depend on the time of cancellation and third-party policies (airlines, hotels, etc.).

5. Can I modify my booking after confirmation?

Yes, subject to availability and additional charges by airlines, hotels, or other service providers.

6. Who is responsible for travel documents?

You are responsible for having valid passports, visas, health certificates, and other required documents. We may assist with guidance but cannot be held liable for incomplete or rejected documentation.

7. What happens if flights are delayed or cancelled?

Flight delays or cancellations are subject to the airline’s policies. We will assist in rebooking where possible but are not liable for airline changes, delays, or losses arising from them.

8. Do you provide travel insurance?

We strongly recommend purchasing travel insurance. Our company is not liable for medical emergencies, accidents, or loss of baggage during travel.

9. What is the liability of the company?

We act as an intermediary between you and service providers (airlines, hotels, transport companies, etc.). While we ensure quality service, we are not responsible for unforeseen circumstances such as natural disasters, political unrest, strikes, or third-party failures.

10. How are disputes resolved?

Any disputes will be handled under the governing laws of USA in coordination of involved Airlines, Hotels and other travel vendors.