We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our travel services, including holiday packages, tours, and flight bookings.
1. What Information Do We Collect?
We may collect the following information when you interact with our website or services:
- Personal details (full name, date of birth, passport details, nationality)
- Contact information (email, phone number, address)
- Payment details (credit/debit card or bank information for secure transactions)
- Travel preferences (destinations, hotel choices, special requests)
- Technical information (IP address, browser type, device information)
2. How Do We Use Your Information?
Your information is used to:
- Process and confirm bookings for holidays, tours, and flights
- Communicate booking confirmations, updates, and offers
- Assist with visas, insurance, and special travel requests (if applicable)
- Improve our website, services, and customer support
- Comply with legal or regulatory requirements
3. Do We Share Your Information?
Yes, but only with trusted third parties necessary to fulfill your booking:
- Airlines, hotels, tour operators, and transport providers
- Payment gateways for secure transactions
- Government authorities (if required by law, immigration, or security regulations)
We do not sell, trade, or rent your personal data to unaffiliated third parties.
4. How Do We Protect Your Data?
We use secure encryption and updated security measures to protect your personal and payment details. However, no online transmission can be guaranteed 100% secure, so we encourage you to take precautions when sharing personal data online.
5. Do We Use Cookies?
Yes. Cookies help us improve your browsing experience by remembering your preferences, analyzing website traffic, and personalizing offers. You may disable cookies in your browser settings, but some features may not function properly.
6. What Are Your Rights?
You have the right to:
- Access the personal data we hold about you
- Request correction of incorrect or incomplete details
- Request deletion of your personal information (subject to legal requirements)
- Opt out of marketing communications at any time
7. How Long Do We Keep Your Data?
We retain your personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
9. How Can You Contact Us?
For questions, requests, or complaints regarding this Privacy Policy, you may contact us.